In some cases, you may have to discover the contact information for the local carrier to reroute or collect the shipment once it arrives at the destination country/ local carrier. To do so, follow these steps:
1. Upon receiving a shipping notification, locate the original tracking number and click "Track" to access the tracking page of the original shipping company.
2. Check the last-mile tracking number and the local carrier that will handle your order.
Contact list of local carriers
Destination Country | Carrier's Name | Contact Information | |
United States | USPS (general) | Email: USPS® Customer Service Call: 1-800-ASK-USPS® (1-800-275-8777) Find a Post Office > here | |
Call: 1-888-742-5877 International shipping: 1-800-782-7892 CORPORATE OFFICE 55 Glenlake Parkway, NE Atlanta, GA 30328 | |||
FedEx U.S. Customer Service https://www.fedex.com/en-us/customer-support/contact-us.html 1.800.Go.FedEx 1.800.463.3339 FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 | |||
Contact page: https://mydhl.express.dhl/us/en/help-and-support.html#/contact_us Customer Service 1-800-CALL DHL (1-800-225-5345) | |||
Contact page: https://www.ontrac.com/contact/ Call: (804) 414-2590 Text: (302) 246-7136 | |||
US Headquarters Address: 19093 Colima Rd. Rowland Heights, CA 91748, USA Tel: +1 (626) 362-3730 Email：cs@piggyship.com | |||
Contact page: https://courierexpress.net/contact-us 2051 Franklin Way Marietta, Ga 30067 770-955-6009 (Local) 888-462-2022 (Toll-Free) | |||
Contact page: https://www.tforcelogistics.com/contact/ US: 8553962639 Canada: 8003877787 | |||
Contact page: https://cdldelivers.com/contact 132 W. 24th Street New York, NY 10011 Email: support@CDLdelivers.com Fax: (212) 989-6365 | |||
Email: help@speedx.io Phone: (800) 658-4192 Text: (559) 550-0518 New York, NY 10001 | |||
Canada | Contact page: https://www.canadapost-postescanada.ca/cpc/en/support.page#panel2-1 Phone: 1-866-607-6301 Outside of Canada: 416-979-3033 | ||
Phone: +1 800-282-2468 (Canada and the USA) 10851 Shellbridge Way #100 Richmond, BC V6X 2W8 Canada | |||
Contact page: https://www.purolator.com/en/support/contact-us Customer Service 1-888-SHIP-123 (1-888-744-7123) | |||
New Zealand | Find Post >> https://www.nzpost.co.nz/tools/find-nz-post Phone: 0800 501 501 | ||
Contact page: https://www.aramex.co.nz/contact-us Check depot location: https://www.aramex.co.nz/contact-us/aramex-depot/ | |||
UK | Contact page: https://www.evri.com/help-and-support/help-centre/#/ Phone: 0330 808 5456 | ||
Contact page: https://www.yodel.co.uk/contact-yodel Phone: 03447550117 | |||
Contact page: https://personal.help.royalmail.com/app/contact | |||
Switzerland | Contact page: https://www.post.ch/en/help-and-contact +41 848 888 888 Post CH Network Ltd Swiss Post Contact Center Wankdorfallee 4 3030 Bern | ||
Sweden | Phone: 0771-40 60 40 | ||
France | Phone: 01 70 61 30 71 | ||
| La Poste | Contact page: https://aide.laposte.fr/ Phone: 09 69 399 111 | ||
Germany | CZ: +420 225 373 373 HU: +361 501 6200 SK: +0850 373 373 AT: +05 03 73 420 | Contact page: https://www.dpd.com/de/en/support/kontakt/fragen-zu-einem-paket/ Phone: +49 6021 150 415 | |
From Luxembourg: 8002 8004 From abroad: +352 2424 8004 | |||
Phone: 040 593 551 111 | |||
Brazil | Call: 3003 0100/ 0800 725 7282/ 0800 725 0100 | ||
Mexico | Ph: 5544380136 WhatsApp: +52 55 4022 4383 Email: sac@rabee.mx | ||
Contact page: https://mailamericas.com/en/contact-support +54 11 5218 6307 | |||
Norway | Phone: 4-006-4009 Akersgata 55 0180 Oslo | ||
Spain | Contact phone: +351 707 26 26 26 or phone line: 21 047 16 16 | ||
Phone: +34 913 27 70 20 or 915 197 197 | |||
Italy | Contact page: https://www.hrparcel.com/en/contacts/ Toll-free number: 800 933 311 | ||
Contact number: 803160/199100160 | |||
Netherlands | WhatsApp: info@fietscouriers.nl 085 - 273 7442 Cycloon: 31852737442 | ||
Call center: 0900 111 666 0 | |||
Contact page: https://www.postnl.nl/en/customer-service/problems-and-complaints/ Phone: +31 88 868 6161 | |||
Ireland | Phone: +353 1 424 2900 | ||
UAE | Phone: +971600566221 Email: customerservice@imile.me Address: iMile Delivery LLC, Plot No. 2 Near Pepsi-Co Roundabout Dubai Investment Park - 2 - Dubai | ||
Contact: +971 600 599 999 (Call and WhatsApp) Marrakech Street, Garhoud, Dubai, UAE P.O. Box: 99999 Dubai, United Arab Emirates Telephone: +971 4 230 3000 Fax: +971 4 214 8884 Email: custservice@emiratespost.ae | |||
Israel | Phone: 072-2608000 Email: cs@gaashwd.com Or Mailog: +972-07-23387200 or 072-2608000 Email: Info@mailogs.com | ||
Philippines | Contact page: Contact Us | Philpost el Nos: (02) - 8288-POST or (02) - 8288-7678 Email: phlpostcares@phlpost.gov.ph | ||
Singapore | Contact page: https://www.singpost.com/contact-us Customer Care Hotline - 1605 Speedpost Hotline - +65 6222 5777 | ||
India | Posta House, Kenyatta Avenue, Nairobi 0719072600 / 0730642600 / 0203242600 info@posta.co.ke / pmg@posta.co.ke / customercare@posta.co.ke | ||
HongKong | Tel: (852) 2921 2222 Fax: (852) 2868 0094 Email: hkpo@hkpo.gov.hk Address: Hongkong Post Headquarters 2 Connaught Place, Central, Hong Kong |
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