You should see tracking events within 48-96 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking events only show up once the shipment is handed over to the next facility.
Note: Some carriers take a longer time for the next information to appear (DHL, USPS, CA Post, AU Post) as they are last-mile tracking codes, which require a certain time for shipments to arrive at the destination country.
In case there is still no update in the next 5-7 business days, please submit your request here for prompt assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article