We understand your worry while waiting for your package. It is common that your shipment delays in updating tracking information in a few days but they are still being routed to your destination. This will happen frequently in sale or high seasons.
Other delays can be due to (but not limited to) weather incidents, customs clearance, or carrier backlogs. You might also refer to this article: My tracking number doesn’t work.
If you just placed your order, tracking information will be displayed after your order starts being shipped.
In case your order is stuck for 10-15 days with no updates, please email us via the Contact Us button so that the problem can be sorted out as quickly as possible.
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