How do I cancel my order?

Modified on Tue, 28 Nov, 2023 at 9:10 PM

We are sorry to hear you wish to cancel your order. If you'd like to cancel your order, please send us your request via this contact form including your order number. If possible, hope you can let us hear about your cancellation reason, we’re always looking for ways to deliver happiness.

NOTE: Your order is only eligible to be canceled within 2 hours after placing the order. After that time, the order is locked for processing and can no longer be canceled.

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