How to modify my order?

Modified on Fri, 1 Dec, 2023 at 1:22 AM

You can modify your order simply by sending your request via this contact form. Please provide all details for your adjustment and your order number.  


NOTE: 

  • We try to process our orders extra fast to make sure that they arrive with you as soon as possible so we can't make sure if we're able to change your order address, item variant or quantity. 


  • Therefore, your order is only eligible to be modified within 2 hours after placing the order. After that time, the order is locked for processing and can no longer be adjusted. If this is important change for you, please reach out to us without delay, we are willing to assist you.


  • For modification requests and in the holiday season, orders may reach you a little longer than usual for processing the change.



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