I was asked to pay more to receive the package.

Modified on Sun, 11 Aug at 6:52 PM

Once your order is successfully placed, we won't require you to pay any extra fees. If you receive any email that not from our official PawfectHouse domain and asking you to pay additional fee, please follow our instructions: 


- Do not click on any links attached to these emails. If you click to these links, your personal information may be stolen.


- Contact us as soon as possible with a screenshot of the email so we can check and take proper legal action if needed.


While we're aiming to create a great shopping experience, there are still some factors out of our control and we hope you can understand for us!


P/s: Our official domain are contact@pawfecthouse.com and notice@pawfecthouse.com

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